Customer Support

Unify Meta support
in one shared workspace

Co-operate on Facebook and Instagram ticket queues, allocate owner tags, write agent-only context notes, and resolve queries.

Deploy Support Inbox
Support CoordinatorOnline
Workspace Performance
Resolution speed: 3.2 minutes avg resolution
Active support agents: 12 online

Central Meta Inbox

Triage Facebook Page messages, organic wall comments, and Instagram DMs inside a shared multi-agent workspace.

Triage Stream
David Beckham
Query: Help setting up billing...
Assigned